Product FAQ


Question

General

Is the uPro™ bulky and heavy?

The uPro™ is thinner, sleeker and lighter than any competing product on the market. It fits easily in your pocket or attaches to your belt without hindering your golf swing.


Does owning a uPro™ require that I sign up for a membership?

Unlike the competition that requires you to sign up for a yearly membership plan, we have a no membership fee system. You only pay for the courses that you want to download. Whether it's 1 or 1,000 courses you want, you decide what you want to purchase.


How does the uPro™ work?

To see the uPro™ in action, please visit our demos page. Here you can see how the uPro™ works and how to use your uPro™.


What makes the uPro™ better than the other GPS devices on the market?

There are many features that clearly separate the uPro™ from all other rangefinders on the market. The primary factors are:


  • Size: The uPro™ is about half the size and weight of competing products

  • Visuals: The uPro™'s patent-pending visuals give the user a distinct advantage

  • No annual membership fees

  • State of the art GPS performance and accuracy


I'm having a golf tournament and want to give the uPro™ away as a gift or raffle it off. Can I get a special deal?

We allow distribution of the uPro™ to consumers through authorized resellers only. Please contact our sales team at sales@uplaytech.com for more information.


How durable is the uPro™?

The uPro™ has a durability level similar to most cell phones. This level of durability is quite high and is adequate for nearly any condition that is encountered on the golf course. To obtain an increased level of durability, we suggest you purchase a protective skin to help protect your uPro™. To purchase a protective skin, please visit our accessories page.


What is GPS? Does it cost me anything?

The Global Positioning System (GPS) is a satellite-based navigation system made up of a network of 24 satellites placed into orbit by the U.S. Department of Defense. GPS was originally intended for military applications, but in the 1980s, the government made the system available for civilian use. GPS works in any weather condition, anywhere in the world, 24 hours a day. There are no subscription fees or setup charges to use GPS.


Where do you get your images?

We license aerial photography and satellite imagery from a variety of vendors.


Is the uPro™ USGA legal?

Yes, the uPro™ conforms to USGA rules. As of January 1, 2006 the USGA, under ruling 14-3, deemed the use of distance measuring devices legal to be used during play under local rule. This ruling does not apply to devices that measure other conditions that will affect a player’s game such as wind or gradient. If no local rule is adopted, you should check with your golf professional prior to use in a USGA sanctioned event.


What is the USGA?

The USGA is the United States Golf Association. The USGA is a non-profit organization that was founded in 1894 run by golfers for the benefit of golfers.


Is the screen still viewable outdoors in bright light?

The uPro™’s high resolution color screen has been designed specifically for good visibility in direct sunlight.


How can the uPro™ help my game?

Having accurate distances is a very important aspect to the game. The uPro™ allows you to get distances to all features on a course while viewing the layout of the course. This provides the fastest and easiest way to acquire the information needed to make a confident swing each and every time. The uPro™ also offers the ability to use advanced features such as tracking the distance of each shot. Having a realistic view of how far you hit the ball, will allow you to understand your game better, and help you improve your game.


In a nutshell, what information does the uPro™ give me?

The uPro™ provides distances to every feature on the course in a fashion unlike any other GPS device. First, the uPro™ provides a video flyover of the hole. Distances are provided superimposed on the actual image of the hole, allowing for an instant and complete understanding of all distance information required. Finally, the user is given the ability to measure to any point on the course using our AnyPoint™ technology. This effectively replaces and expands on the features of laser based rangefinders.


What is the difference between GPS and Laser?

The primary advantage of laser rangefinders is their ability to operate on any golf course without prior mapping of the course. Unfortunately, this same advantage is the biggest disadvantage of a laser rangefinder when it comes to other aspects of the game. Lasers can only provide distances to what it can effectively focus on. This means that anything that blocks a laser's line of sight renders it useless. Trees, doglegs and flat objects such as bunkers, greens, hazards and fairways are typical examples. Multiple points can't be measured with a laser unit, causing distractions and slowing the game down.


The primary disadvantage of a GPS based system is their reliance on pre-mapped data. Unlike laser systems, GPS based systems can only measure to locations on the course that have been previously measured and stored in the device. However, GPS systems have many well documented advantages. The first advantage being that they can provide measurement data much quicker without requiring the user to focus the device on a particular spot. Additionally, GPS based systems can provide multiple measurements simultaneously to the user which greatly speeds up the game. GPS systems are also not limited by the line of sight limitations of a laser based system.


Is the uPro™ a GPS system or a laser rangefinder?

With the uPro™, you get the ultimate combination! The uPro™ provides all of the advantages of a GPS based system and a laser based system. The patent-pending AnyPoint™ technology allows the user to measure the distance to and from any location on the golf course without the line of site restrictions of a laser. In addition, the uPro™ 's ProMode™ provides the ability to visually see through doglegs or terrain changes and quickly see the precise distances to hazards while viewing the actual layout on the screen. This powerful combination of GPS and laser, not only increases the speed of play, but also provides the information without the need for interpretation or translation.


How can I report a problem or error on your website?

To report a problem or error on our website, please visit our contact us page.


 
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